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Terms of Use

Last updated: 25 July 2026

On this page

1. Scope of This Policy 2. License to Use the Platform 3. Account Responsibilities 4. Review Content & Google Policy Compliance 5. Prohibited Conduct 6. User-Generated Content 7. Platform Restrictions 8. Suspension of Access 9. Updates to the Service 10. Governing Law 11. Contact Us

1. Scope of This Policy

This Terms of Use policy sets out the rules for how you, your staff, and your customers may use the RatingsFly website and platform (the "Service"). It works alongside our Terms & Conditions, which cover the commercial terms of your subscription, billing, and legal liability. If there is a conflict between the two, the Terms & Conditions govern billing and liability matters, and this Terms of Use governs day-to-day use of the platform.

2. License to Use the Platform

Subject to your compliance with this policy, RatingsFly grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for generating review suggestions, QR codes, and analytics for your own business. This license does not permit resale, sublicensing, or use of the Service on behalf of unrelated third parties without our written consent.

3. Account Responsibilities

  • Provide accurate, current, and complete information when creating your account and keep it up to date
  • Keep your login credentials confidential and use a strong password
  • Notify us promptly at hello@ratingsfly.com if you suspect unauthorized access to your account
  • Ensure that any staff member you allow to access your dashboard also complies with this policy

4. Review Content & Google Policy Compliance

RatingsFly is built around Google's guidelines for reviews. To keep every business using our Service compliant, you and your customers agree to the following:

  • Review suggestions generated by the Google Review Growth System are always suggestions only — the customer must read them and personally choose to submit a review on Google in their own words or as edited by them
  • You may not offer money, discounts, free products, or any other incentive in exchange for a review, whether positive or of any specific star rating
  • You may not ask customers to post a review they have not genuinely experienced, and you may not create fake accounts or reviews
  • You may not use the Service to solicit reviews from people who have not used your business or service
  • You are solely responsible for how you display, print, or share your QR code and review links, and for complying with Google's Terms of Service and review policies

We reserve the right to suspend accounts that we reasonably believe are being used to generate fake, incentivized, or otherwise non-compliant reviews.

5. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Scrape, crawl, or use automated means to access the Service beyond normal use
  • Interfere with or disrupt the integrity or performance of the Service, including introducing viruses or malicious code
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity
  • Use the Service to send spam or unsolicited bulk messages via WhatsApp, SMS, or any other channel

6. User-Generated Content

Any content you submit to the Service (such as business descriptions, uploaded logos, or custom messages) remains your property, but you grant RatingsFly a limited license to host, display, and process that content solely to provide the Service. You are responsible for ensuring you have the rights to any content you upload, including logos and photos.

7. Platform Restrictions

Access to certain features (such as unlimited businesses, WhatsApp campaigns, or agency dashboards) may be limited or gated based on your subscription plan, as described on our Pricing page. We may introduce reasonable technical limits (such as rate limits on AI generations) to maintain fair usage and platform stability for all customers.

8. Suspension of Access

We may suspend or restrict your access to the Service, with or without notice, if we reasonably believe you have violated this policy, engaged in fraudulent or abusive behavior, or if required to do so by law or a request from Google or a payment processor.

9. Updates to the Service

We may add, modify, or remove features of the Service at any time to improve functionality, security, or compliance with third-party policies (including Google's). We will make reasonable efforts to notify you of significant changes that affect your use of the Service.

10. Governing Law

This Terms of Use policy is governed by the laws of India and is subject to the same jurisdiction clause set out in our Terms & Conditions.

This is a template Terms of Use document generated for RatingsFly. Have it reviewed by a qualified lawyer before publishing, particularly the sections describing compliance with Google's review policies, which you should cross-check against Google's current published guidelines.

11. Contact Us

Questions about acceptable use of the Service? Reach us at:

RatingsFly is a product operated by Badri Webtech
Email: hello@ratingsfly.com
Address: C/o Badri Webtech, Hari Road, Amreli, Gujarat, India

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